ASCU Privacy Policy
American Southwest Credit Union is committed to providing our member's financial products and services to meet their needs and reach their financial goals. The Credit Union is equally committed to protecting our member's privacy. Our members can be confident that their financial privacy is a priority of this Credit Union. We are required by law to give our members a privacy notice to explain how we collect, use and safeguard their personal financial information.
Information We Collect and Disclose About Our Members
We collect nonpublic personal information about members from the following sources:
- Information we receive from a member on applications and other forms;
- Information about member transactions with us or others;
- Information we receive from a consumer reporting agency;
- Information obtained when verifying the information provided by a member on an application or other forms. This may be obtained from the member's current or past employers, or from other institutions where the member conducts financial transactions.
We may disclose all the information we collect, as described previously, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the member information we provide to other third parties.
In order to conduct the business of the Credit Union, we may also disclose nonpublic personal information about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on behalf of the member, conduct the operations of our Credit Union, follow member instructions as they authorize, or protect the security of our financial records.
If the member terminates their membership with American Southwest Credit Union, we will not share information we have collected about the member, except as permitted or required by law.
How We Protect Member Information
We restrict access to nonpublic personal information about a member to those employees who have a specific business purpose in utilizing the member's data. Our employees will be trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.
Back to Top
Website Privacy Policy
American Southwest Credit Union is committed to protecting the privacy of our members and other visitors to our website. American Southwest Credit Union has, therefore, adopted the following privacy policy:
1. General Information Website Pages: American Southwest Credit Union collects information on domain names and dates and times of website visits. With this information, we can track website use, measure site traffic, and improve site navigation and information.
This information is never sold, given, or disclosed to third parties not affiliated with American Southwest Credit Union.
2. Member information Areas: American Southwest Credit Union collects and stores for staff use only information such as names, addresses, phone numbers and e-mail addresses, user ids and passwords of members who register to access the member-only areas of the website. We may use this information in surveys to improve the quality of website information and services to members.
This information is never sold, given, or disclosed to third parties not affiliated with American Southwest Credit Union.
3. E-mail: American Southwest Credit Union may use personal information contained in e-mail sent by members and non-members to respond to inquiries, comments or suggestions. Please be advised that e-mail may not be secure against interception by unauthorized individuals. Therefore, if you wish to communicate sensitive or personal information, you may want to use the US Postal system or similar means.
This information is never sold, given, or disclosed to third parties not affiliated with American Southwest Credit Union.
4. Links to Other Sites: This site contains links to other Web sites. American Southwest Credit Union is not responsible for the privacy practices or the content of such Web sites. We have no control of such Web sites; therefore, you should exercise caution when deciding to disclose your Personal Information.
5. Updates and Changes to Privacy Policy: American Southwest Credit Union reserves the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on the Site. Any such change, update or modification will be effective immediately upon posting on the Site.
If you have any questions regarding our privacy policy, please contact us at (520) 459-1860. Thank you.
Back to Top
Internet/Email Fraud
Recently, there have been multiple e-mail fraud attempts, known as "Phishing", that were initiated via e-mail sent to both the general public and to some credit union members. These e-mails appear to be from legitimate institutions. This false e-mail may ask for the recipient to click on a link to verify their information. If the recipient proceeds to do so, the link directs them to a false website and asks for their personal information such as account number and PIN, along with other personal information.
American Southwest Credit Union does not ask credit union members for such personal information via e-mail. Anyone who receives an e-mail that purports to be from American Southwest Credit Union and asks for account information by clicking on a link should consider it to be a fraudulent attempt to obtain their personal account data for an illegal purpose and should not follow the instructions in the e-mail.
If you respond to such an e-mail and provide any confidential account information, please notify American Southwest Credit Union immediately of the scheme. You should also change your account's PIN, and take any additional action recommended by the Credit Union to protect your account.
Additionally, you can file formal complaints concerning suspected fraudulent e-mail, whether from American Southwest Credit Union or another institution, with the Internet Fraud Complaint Center (IFCC) at http://www.IC3.gov. The IFCC is a partnership between the Federal Bureau of Investigation, and the National White Collar Crime Center.
If you have any questions regarding this alert, please contact us at (520) 459-1860. Thank you.
Back to Top |
